Hi there. What's your floor?
15th...thanks.
Hey, don't I know you from somewhere?
Yes, now I remember. We met last year in the training on recovery from emotional problems. You were in the company of a gentleman who said he was in treatment for many years.
Oh. yes. I am Pura. He is Recupero. He is not doing to well lately.....
You must the the social worker that told us about the consumer council and how patients have discovered how assertive they can be in their own care.
Yes. How are you doing?
Ok. Here is my floor. Can I speak to you some more?
Sure. let's sit by the window.
So...I tell you...has been a long time for me to get used to this movement that began in late 2006. There are hundreds of coordinators in healthcare systems that have become experts and other people are consulting them.
Right Pura. Actually I am a coordinator too but I have a lot to learn. I just completed this 3 day training and was impressed with the harmonious relationships and the mutual support of all the coordinators.
I heard about that and came here although I am only a volunteer in the hospital. I enjoy helping these patients and am now also meeting with staff and families of these patients. They suffer as much.
I have to go now to see this family in room 15A. Hope to see you soon again.
...........and thanks for the conversation.
